# How to Fix Bugs

## Relist Errors: Update Listing Information

<figure><img src="/files/20jtxpdIHYPdKOCVvEQ8" alt=""><figcaption></figcaption></figure>

Sometimes when you relist an item on Vinted, the item will be rejected because Vinted says that some information is "missing".&#x20;

This is because you need to update specific values on the listing, even though it is already filled.&#x20;

**WHY IT HAPPENS:**&#x20;

Vinted is constantly updating the listing structure so when you try to relist an older item, your listing might have invalid data.&#x20;

**WHAT TO DO:**

When this error comes up we will show you what information needs to be updated.&#x20;

The listings that failed will be **saved in drafts** with their images.&#x20;

You just have to go into the drafts and **update the values**!&#x20;

You don't have to do this everytime you relist, once you fix the problem: the error will not occur again.

Common examples:&#x20;

* Size
* Colour
* Category

## Visual Errors&#x20;

Sometimes parts of the app might not look quite right visually. In order for us to debug this we need more information about your page.

Follow the instructions below while the extension is installed.&#x20;

NOTE: If you do not know how to install the extension visit the guide here

#### Instructions

1. Visit your vinted profile (with the extension installed)
2. Click the download button on the sidebar of the extension

<figure><img src="/files/APrAc1ORdG0A2n5Th8Ey" alt=""><figcaption></figcaption></figure>

3. This will download a file to your computer
4. Send this file to support as an email attachment (<hey@selleraider.com>) and we'll help you sort the issue out asap!

   **NOTE:** The process to send an email attachment depends on the email service you use. In general the "📎" paper clip icon represents an attachment.

   Here are some guides for some popular email services

   1. Microsoft Outlook: <https://support.microsoft.com/en-gb/office/send-and-receive-attachments-d32cd5ad-c7c5-49df-814d-4c17a5d3beb0>
   2. Gmail <https://support.google.com/mail/answer/6584?hl=en-GB&co=GENIE.Platform%3DAndroid>&#x20;
   3. Proton <https://proton.me/support/attaching-multiple-documents-to-a-message> &#x20;


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