# Debug

### Option 1: Force Reload;

* Click extension icon in your address bar;

![](/files/0LUPwgHcAiWNw2TiqLL6)

* Click the settings icon in the sidebar of the popup

![](/files/crjJuLvSud1UqNpUlvBw)

* Click the debug button

![](/files/Pq1M4NuA1X5yOPEtTwVO)

* Click 'Force Reload'

![](/files/uBgKmd4YBKJVNtQnOAMa)

If this does not resolve the issue proceed to option 2

### Option 2: Uninstall and Reinstall

* Visit this link: <https://chrome.google.com/webstore/detail/crosslister-selleraider/hoadkegncldcimofoogeljainpjpblpk>
* Click the button 'Remove from Chrome';
* Visit the same link again
* Click 'Add to Chrome'
* Log In and try again

If this does not resolve the issue proceed to option 3

### Option 3: Restart Computer

* Restart your computer;

If this does not resolve the issue proceed to option 4

### Option 4: Ping the app

This section only applies if you cannot see the extension widget showing up on the page OR There is an error in filling the form

* Go to the page where the widget is meant to show up (on depop this will be your profile, on ebay this will be the /sh/lst/active page)
* Reload this page
* Click extension icon in your address bar;

![](/files/0LUPwgHcAiWNw2TiqLL6)

* Click the settings icon in the sidebar;

![](/files/crjJuLvSud1UqNpUlvBw)

* Click the debug button

![](/files/Pq1M4NuA1X5yOPEtTwVO)

* Click 'Ping Page'

![](/files/hmW0H3F4OU6JGnDOECRA)

This will return a message and download a file. Email the message response and file to <hey@selleraider.com>;

### Option 5: Turn on Debug Mode;

* Click extension icon in your address bar;

![](/files/0LUPwgHcAiWNw2TiqLL6)

* Click the settings icon in the sidebar of the popup

![](/files/crjJuLvSud1UqNpUlvBw)

* Click the debug button
* Turn on the debug log switch;

<img src="/files/L7t5OnlcanlNn7I9ytYV" alt="" data-size="original"> <img src="/files/MQVcfNrK81ifh9sEjejG" alt="" data-size="original">

* Click the save button to save the settings;

### Option 6: Make sure you only have one chrome window open before accepting permissions

* Re-install the chrome extension
* Close all chrome windows except the one with crosslister installed (You should have only 1 chrome window open)
* Try accepting permissions again;

### Option 7: Update your chrome browser

* Follow the steps provided by google to update your browser: <https://support.google.com/chrome/answer/95414?hl=en-GB&co=GENIE.Platform%3DDesktop>


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# Agent Instructions: Querying This Documentation

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Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
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```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.